FAQ

ALL THE ANSWERS YOU NEED

GENERAL QUESTIONS

Do you offer web designing, hosting, maintenance and programming services?

As a matter of fact we do it all!

Where are you located?

Stephenville, TX

What is your policy on bandwidth?

Each hosting package comes with a bandwidth limit. If you exceed your plans monthly allotment, you can purchase additional bandwidth at an affordable price.


DEDICATED SERVERS

How do I upload files to my website?

We recommend using FileZilla to upload your files in your website directory. For your home directory you should use File Manager in cPanel.

My domain was suspended for mass mail! Help!

There is a 500 outgoing email hourly limit per domain.

Do you allow custom error pages?

Yes we do. You are more than welcome to customize your error pages in cPanel.

I get access denied errors when trying to connect to MySQL

Make sure that your username and password are correct. Try not to include forward slashes in the password, for this could interfered with configuration files.

What is Name Based Hosting? Do I need an IP for each domain on my server?

Name Based Hosting is a method used to allow a server to host multiple domains with only one IP address. You do not need an IP address for each site. In fact, you only need one IP for the entire server. Name Based Hosting does not affect the performance or appearance of the domains hosted, and it’s a good way to economize on IP usage.

Please note, however, that some applications and services require a dedicated IP. These include things like SSL Certificates and Anonymous FTP.


SERVICES & FEATURES

Do you offer web designing, maintenance and programming services?

We sure do. Please send us a message with your needs and we can figure something out.

Do you design graphics?

We actually have five different graphic designers to choose from. All do great work for all budget needs.

Do you backup my data?

The client is responsible for backing  up their own data.

I got hacked, what do I do?

Please notify us immediately! We will conduct and preliminary investigation. If we found that it is the end users fault of the breach, they are responsible to restore their webpage.